CHICAGO -- Option Offers Added Convenience for 14 Million Credit Card, Home Finance and Auto Loan Account Holders
Chase and Bank One, the consumer brands of JPMorgan Chase & Co. (NYSE:JPM), announced today that their credit card, mortgage and other loan customers can now make payments at any Chase or Bank One branch. The cross-branch payments capability is a significant milestone in the integration of the Bank One brand into Chase.
Chase and Bank One branches currently receive more than 1.5 million payments each month at the combined branches. With the new cross-branch capability, it is anticipated that these numbers will grow significantly. Chase is one of the nation's leading credit card issuers, the nation's largest home-equity lender, one of the top three mortgage lenders, and a major lender in auto loans.
"All of our loan customers can now make payments at any of our 2,500 branches across our 17-state footprint, regardless of whether the branch is named Chase or Bank One," said Charles W. Scharf, head of Retail Financial Services. "This new capability is especially important for the 14 million Chase and Bank One loan account holders who live in states where we have branches."
Customers can now make payments on credit cards, mortgages, home equity loans and lines of credit, personal loans and auto loans at branches in the following states: Arizona, Colorado, Connecticut, Florida, Illinois, Indiana, Kentucky, Louisiana, Michigan, New Jersey, New York, Ohio, Oklahoma, Texas, Utah, West Virginia, and Wisconsin.
In addition to the cross-branch capability, Bank One branches can now accept payments from first-mortgage customers. These new capabilities are the result of the most recent technology conversion, which brought together more than 125 million customer accounts into a single database.
Chase has more than 94 million cards issued, originates $50 billion annually in home equity loans and more than $100 billion annually in mortgages, and has more than $50 billion in outstandings in auto loans.
All Bank One branches are currently being converted to the Chase brand. Branches in Kentucky, Oklahoma, Utah and Wisconsin recently completed this conversion. Bank One branches in Colorado, Louisiana, Illinois, Texas, Indiana, Arizona, Ohio, Michigan, Florida and West Virginia will move to the Chase brand later this year or in 2006.
About Chase
Chase, the U.S. consumer and commercial banking brand of JPMorgan Chase & Co., has approximately 94 million credit cards issued and serves consumers and small businesses through more than 2,500 bank branches, 6,600 ATMs and 225 mortgage offices as well as through relationships with over 15,000 auto dealerships, 2,500 schools and universities, and 2,100 insurance agencies. It also serves more than 25,000 commercial banking clients, including corporations, municipalities, financial institutions and not-for-profit entities with annual revenues generally ranging from $10 million to $2 billion.
About JPMorgan Chase
JPMorgan Chase, which has assets of $1.2 trillion and operations in more than 50 countries, is also a leader in investment banking, financial transaction processing, asset and wealth management, and private equity. A component of the Dow Jones Industrial Average, the firm serves many of the world's most prominent corporate, institutional and government clients. Information about the firm is available at www.jpmorganchase.com
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